Support Staff
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Raycheal

Raycheal

Intake Coordinator, Slidell Supervisor

Hello! My name is Raycheal. I am the Intake Coordinator for Acadian Care and also a supervisor for our Slidell office. I have lived in Louisiana my entire life, but am fairly new to southern Louisiana (but loving every second of it!) Read More
I have been with Acadian Care since June of 2015. As the clinic’s Intake Coordinator, I am privileged to encounter every family that joins Acadian Care. My duty as intake coordinator is helping our prospective patients find a clinician that can help them in their time of need. It excites me to be able to help children and their guardians work towards a brighter tomorrow! I am very devoted to the services that we provide and I am proud to be a part of a clinic that is caring and eager to help our community.

 

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Stephanie

Stephanie

New Orleans Supervisor

I am our New Orleans facility and patient liaison supervisor. I have been on the Acadian Care team since February 2014. I graduated from University of New Orleans with a Bachelor’s degree in Psychology. At Acadian Care, you can usually find me in our New Orleans office at the front desk, in triage, on the phone lines, or assisting patients and families in finding additional treatment options in the community to support and enrich their treatment here at Acadian Care.
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I love working at Acadian Care because the staff and clientele make it a very rewarding job. I am constantly inspired, challenged, and motivated to improve myself and to help others. I enjoy working with the people here – all of whom are so eager to help others and genuinely care about their responsibilities and all the details which those responsibilities entail. I believe that work should be just as rewarding as it is productive. Acadian Care provides that exact environment.
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Catherine

Catherine

Quality Assurance and Improvement Supervisor

My name is Catherine, I have been a Patient Liaison at Acadian Care since 2014. In my daily role I act as a direct contact between our patients and our providers. I primarily work on provider credentialing and in medical records. I additionally work to ensure that patients are satisfied with their experience at Acadian Care and I work to ensure our clinic continues to improve every day using valuable patient feedback. Specializing in Triage, I capture vital information that expresses current observations and concerns about each patient’s psychological well-being and current medication management needs.
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At Acadian I have learned the power of amazing teamwork and how much compassion and effort is devoted into managing each patients care. I love coming to work everyday and leaving with the feeling that I have contributed to our patients overall well being.
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Mandie

Mandie

Medical Transcriptionist

My journey with Acadian Care started in 2005, at its first location off of Shortcut Highway in Slidell, La. I worked as a patient liaison for one year and then had to move away, due to being a military spouse. I enjoyed working for Acadian Care so much that I requested for them to rehire me in 2012.
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I guess they had missed me as much as I had missed them because I got the job! I am now the Intake Coordinator, taking care of our new patient’s, and helping parents/caretaker’s find the right clinician/therapist that would be a good fit for their child. I love assisting families in a time of need, and seeing their child’s improvement and growth is gratifying.

My husband and I have three healthy and happy boys. My only daughter is our family pet, a 10 year old Shih tzu named GiGi. My hobbies are health and fitness, cooking, and spending time with my family.

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Jessica

Jessica

Patient Liaison

I have been a Patient Liaison at Acadian Care since February 2016. I have a Bachelor’s Degree in Healthcare Management and I am currently in the process of completing my Master’s Degree in Healthcare Administration. I am very versatile when it comes to the many different positions Acadian Care has to offer, but I can primarily be found at the front desk or answering the phones at our Slidell location. Read More

One of the most fulfilling aspects of working at Acadian Care is having the opportunity to provide support to others during challenging moments in their lives. Moreover, this profession provides the privilege of offering compassion and inspiring hope. I really enjoy working with the staff; everyone is motivated to make a difference in the lives of others.
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Ebony

Ebony

Patient Liaison

Hi, my name is Ebony. I have been a part of the Acadian Care team since 2012. As a patient liaison, I very much enjoy the opportunity to communicate and help meet the needs of the patients every day. I also enjoy helping train the new staff that come on board. It’s so fun to meet new people. The Acadian Care team has become my family away from home.
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I really enjoy the teamwork, how everyone is so passionate about their job, and it is a great environment. I have to say that working at Acadian Care has definitely been a wonderful experience, and one that I will carry with me for a lifetime.
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Denise

Denise

Medical Transcriptionist

Hi my name is Denise and I have been with Acadian Care since 2003. My job title is a medical transcriptionist. I take care of all the new patient paperwork and get the patients’s information ready for the clinician prior to the patient’s initial appointment.
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I enjoy learning about behavioral health issues and seeing families benefit from our care. When I am not working, I enjoy listening to live music and eating out with my husband.
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Kim

Kim

Regional Supervisor

My name is Kim and I am originally from Chalmette, Louisiana. I moved to Lafayette in 2002 to attend the University of Louisiana at Lafayette where I graduated with a BS in Child and Family Studies and a minor in Sociology. I moved to the Northshore a few years ago to be closer to family and joined the Acadian Care team in 2012.
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My work at Acadian Care keeps me very busy but I enjoy every minute! My position at Acadian Care allows me to help in many areas of the office, but I enjoy my role as support staff supervisor the most because I get to work with an amazing staff and help ensure we all do our best to serve our patients. In addition, I am honored that I have the opportunity to work with such incredible clinicians that truly care about each patient. My favorite thing about working at Acadian Care is seeing all the smiling faces in the clinic and hearing positive outcomes from our patients. It’s an amazing feeling knowing I played a small part in making someone’s life better!
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Carlicia

Carlicia

My name is Carlicia. I am relatively new to the Slidell area but I have found that the people here are so friendly! I have been a Patient Liaison at Acadian Care since July 2015. My role here is to provide clear communication between patients and their providers. Typically I can be found at the checkout desk in our Slidell office. Additionally, I work as a liaison contacting patients in regards to vital labwork feedback provided by doctors here at Acadian Care. I also really enjoy being able to help people on the daily basis. The doctors and staff here are always very helpful as well as friendly.

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Shinise

Shinise

Training Coordinator

My name is Shinise and I guess I can be considered a Louisianian now! I moved to Louisiana from South Carolina in 2003 to pursue my college education and just never left. I graduated from Xavier University with a BS in Biology, and a double minor in Chemistry and English. I later went on to secure a Masters in Health Administration.
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I have been an employee of Acadian Care since 2010, and I love my role here just as much today as I did almost seven years ago when I first began. Though I wear many hats, in my senior leadership position, it’s my work as the clinic’s training coordinator that gives me the most satisfaction. It allows me to combine two of my greatest passions, that of teaching and administration.

The thing that I enjoy most about Acadian Care is being able to see, first hand, the positive effects that our work is making within the community. It is very rewarding to go to work everyday, and know you are a part of a team that is providing quality care and making a difference in someone’s life.

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Monica

Monica

Patient Liaison

I have been with Acadian Care since March 2014. I graduated from Jacksonville State University with a Bachelor of Science in Psychology and Sociology, then completed my Master’s in Psychology at the American Military University. I am certified in Nonviolent Crisis Intervention. At Acadian Care, I am the scheduling coordinator for our psychologist, Dr. Aucoin in addition to many other daily tasks I complete such as triaging patients and assisting our intake department. Read More

 I enjoy every aspect of working here at Acadian Care, from patient care to supporting co-workers.
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Leah

Leah

Patient Liaison

Bonjour! My name is Leah Jean, and I am a Patient Liaison and Marketing Coordinator at Acadian Care. I am often located in our New Orleans clinic, working diligently in triage. However, I am very experienced in a variety of positions throughout all four of our locations. Read More


I began my Acadian Care career in January of 2016. I have loved each and every day working here ever since. It is said that if you find a job you love doing, you will never work a day in your life. That is exactly what I’ve discovered at Acadian Care. Each individual that I have crossed paths with here has inspired me immensely with their constant strive to positively impact the lives of our patients and their families. I feel extremely fortunate to be a part of such a compassionate team of professionals who do all that we can to best serve our communities.

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Debbie

Debbie

Accounts and Medical Records

Hi my name is Debbie, and I have been with Acadian Care since September 2003. My job at the clinic is handling the medical billing and financials. I enjoy working with great professionals who are dedicated to helping others. When I am not working, I enjoy spending time with my grandchildren and traveling.